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Delivery and returns

Please be aware that we are shipping our products with Fastway Couriers Ireland. The cost of the delivery is calculated automatically. All the products are exclusive of VAT. We aim to deliver your order within 2 working days depends of the time of placing the order. If the order is made after 6 pm it will be processed and dispatched he next working day. When the order is placed during the weekend or bank holiday it will be processed and shipped the next working day. Please be advised that you will be contacted by one of our delivery representatives to arrange delivery so it is crucial to give us the telephone number he can reach you at. Delivery dates and the times cannot be guaranteed and delays may occur due to circumstances beyond our control.  

In case if your purchase does not fully satisfy you, you can return the goods in their original package within 7 days of their receipt. The products must be not damaged and in original condition when reaching our office. In order to process. In order to process the return please send an email to beautyfacotry.newbridge@gmail.com quoting your order number, name and address and description of the product and the reason for return. We will issue a refund slip (excluding the delivery cost)to you once we receive the items(s) in the office. The items(s) is your responsibility until it reaches our office. Bare in mind to keep the postage receipt for future enquiries. You as a customer are liable to cover the costs of shipping the items(s) back to us.

Order cancellation

You have a right to cancel your order with beauty factory nail shop and receive a full refund. To do so please contact us on our email beautyfactory@gmail.com . The cancellation must be made before the order is dispatched. Cancellations done after the products are dispatched will not be accepted. In this case once the products reaches its destination you may send it back and receive a full refund or exchange as preferred. Make sure to quote the order number, product details, your name, address and telephone number in all correspondence made to us.

Wrong products received

In case you have received the products(s) not originally ordered please contact us by email on beautyfactory.newbrudge@gmail.com quoting your order number as well as your details, address, name and telephone number and the description of the product wrongly received. Please add the information whether you require product replacement or refund. We will organize the collection of the wrong item send from you.

Refund policy

We will process the refund within 48 hours of receiving the items(s). Please allow up to 7 working days for the refund to appear on your bank statement. We can only refund the amount to the original card used fir purchasing the items(s). This not affect your statutory rights as a customer.

 

SPN Nails

Flat 3,
6 Eyre Street
Newbridge
Co. Kildare

Call us: +353 89 4563512

e-mail: beautyfactory.newbridge@gmail.com

Opening hours:

Monday - Closed
Tuesday - 10.00 - 18.00
Wednesday - 10.00 - 18.00
Thursday - 10.00 - 18.00
Friday - 10.00 - 18.00
Saturday - 10.00 - 14.00
Sunday - closed

Our store's location:

 
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